FAQ
When will my order ship?
Your order will ship within 1 week (5 business days) after purchase.
How is my order shipped?
All journals are carefully packaged and shipped via USPS. You will receive a tracking number via email once the order is shipped. We are not currently shipping internationally yet – but join our mailing list to stay tuned for any updates!
What are your shipping policies within Los Angeles?
We offer local drop-off and shipping options throughout Los Angeles, including but not limited to West LA, Santa Monica, West Hollywood, Beverly Hills, Hollywood, Mid-City, and DTLA. When you proceed to checkout, you'll have the option to choose local shipping if your address falls within our radius. Once your order is placed, you'll receive an email notification with the anticipated timing of delivery.
In addition, we offer free local pickup in Los Angeles. If you're interested in this option, please email or DM us before placing your order to learn more about the details.
What is your policy for lost or stolen orders?
Once your order is with USPS, we are not responsible for lost or stolen merchandise through the shipping process.
What is your return / exchange policy?
Due to the nature of our journal binding process, all items are final sale. However, we do offer exchanges and store credit within 10 days of receiving your items. If you receive a journal with functional defects resulting from an error on our end, you have 10 days to report the issue and we will fix the problem at no extra cost to you. We take pride in our craftsmanship and want your journal to be a happy addition to your life. To contact us about your order, please email [hello@alittlebindery.com]
Do you make custom orders?
Yes! If there is something you may want printed in the book (your book club logo, a personalized page) please email us and we’ll see if we can make it work!
Can I create a consignment partnership or buy your journals wholesale?
Absolutely! Please reach out to us at [hello@alittlebindery]. We’d love to hear from you.
I’m noticing some minor blemishes on the covers and/or the pages.
Any minor blemishes on the covers of our journals are a natural result of the high-quality, eco-friendly, handmade paper we use. In addition, our printing process may result in minor printing inconsistencies on the pages inside. We take pride in our commitment to sustainability by minimizing waste and embracing the imperfections that may come with handcrafting techniques. We believe the unique charm of our journals comes from the fact that they’re truly one-of-a-kind.
Where are your journals made?